Bank of the West Sr. Regional Manager - Greater Orange County in Brea, California
Sr. Regional Manager - Greater Orange County
At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.
Job Description Summary
Responsible for overall performance and environment of retail branches within assigned regions. This position leads, directs and manages branch teams in achieving profitability, sales, customer experience, compliance, and growth objectives within the region. Responsible for overall planning and performance in all of the following functions within the region: business development, customer retention, customer experience, credit processes, service quality, community involvement and human resource management. Ensures expansion and retention of customer base and development of customer relationships through cross-selling retail and small business banking products in accordance with secured and unsecured lending limits, laws and regulations, corporate policies and procedures, and bank objectives. Supporting the Greater Orange County branches.
Also responsible for partnering with other lines of business such as Mortgage, Investments and Wealth to deepen customer relationships.
Essential Job Functions
Oversees and manages retail branch banking offices, which includes sales, service and operations staff. Includes managing all functions such as HR, audit, facilities training and project assignments within the Region.
Implements plan (routines, tactics, strategies) to support achievement of goals and reinforces policies and procedures to comply with fundamental business and credit priorities of the bank.
Analyzes pertinent financial and credit data where appropriate; has authority to approve overdrafts and/or appeal loans within signing authority level. Also manages expenses to budget and manage balance sheet and P&L.
Represents the bank as appropriate in its relationships with major customers, the local community, suppliers, competitors, professional societies, and similar groups.
Obtains and evaluates general and specific business conditions, and keeps top management advised on such matters.
Makes recommendations regarding the bank’s product and market coverage in collaboration with research, product development, marketing, pricing, and operational activities.
Assumes responsibility for carrying out operations in accordance with federal and state laws and regulations, securing professional counsel when necessary.
Exercises human resource responsibility for personnel supervised including hiring, termination, performance review, salary recommendation, and personnel issues. Establishes performance goals, allocates resources and assesses annual performance for direct subordinates.
Other Job Duties
Develops managers and officers by giving providing support in developing new account relationships. Participates directly in the sales effort to attract, retain and grow relationships.
Provides ongoing coaching and feedback, recognizing and developing team members.
Maintains knowledge and understanding of retail compliance controls, risk management, and loss prevention.
Reinforces the bank’s mission, vision and values by serving as a culture agent, motivating employees to achieve higher standards and promoting a commitment to excellence in service, sales, knowledge/learning, and technology-driven products and processes.
Promotes community involvement and serves in the communities serviced by the region.
Develops budget for the unit and allocates funds within budget limits to accomplish objectives.
Monitors variance against budget on an ongoing basis.
Prepares short and long-range business plans. Monitors progress.
Gathers market data so that market opportunities may be capitalized on as they occur and the effects of competitive activity are minimized.
Ensures that the unit’s operating procedures are in compliance with the approved policies and procedures of the bank and with applicable regulations.
Participates in civic, community and business functions/groups to ensure a positive image for the bank within the designated marketplace. Ensures compliance with CRA outreach program.
Performs other duties as assigned.
Requires broad management and leadership knowledge to lead project teams multiple job areas.
Typically has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function.
Requires 10-12 years minimum prior relevant experience.
Requires 2 – 5 years of Sales Management experience.
High School Diploma or GED Required
- M4 - 10 - 12 yrs
Ability to attract and retain top talent
Strong interpersonal and leadership skills
Collaborative professional skills that advance a shared and partnered approach to meeting objectives
Excellent verbal, written, and interpersonal communication skills
Customer experience excellence
Practical HR experience-RM I
Ability to create and retain highly engaged team
Able to embrace and deliver on the strategic mission of the bank
Able to be a collaborative partner with other bank areas and business lines Business travel as required
Demonstrated ability to lead sales activities, manage processes, budget
Provide ongoing coaching and feedback, recognizing and developing team members
Knowledge and understanding of retail compliance controls, risk management, and loss prevention
Reinforces the bank’s mission, vision and values by serving as a culture agent, motivating employees to achieve higher standards and promoting a commitment to excellence in service, sales,
Knowledge/learning, and technology-driven products and processes.
Promotes community involvement and serves in the communities serviced by the region.
Organizational and time management skills, ability to multi-task Computer literacy/proficiency in a windows operation system
Take CA Squad Leader Job Functions
Lead a Take CA Squad, foster engagement and set the course for team performance, hold team members accountable, and ensure results are recognized and rewarded.
Engage partners from other LOBs and Functions at the Bank; lead cultural change initiatives cross-organizationally and influence others to achieve strategic outcomes.
Be visible in branch locations and build strong relationships, cast vision to partners and gather input.
Foster frequent communication between LOBs and producers, help individuals come together and resolve issues and obtain buy-in, keep Take CA initiatives top of mind
Ensure information (new initiatives, results achieved, etc.) is circulated within squad in a timely manner
Prepare written communications, presentations, reports, and weekly updates for senior leadership and the CEO
Lead and drive strategy discussion with partners; create joint strategies around “best partnering”
Build consensus on squad strategy plan and conduct regular reviews to evaluate performance against plan
Ensure partners are tracking important data toward KPIs/targeted results
Attend all Take CA meetings (CEO Update, Segments & Enablers Updates, Squad Leaders Roundtable, etc.)
Engage and support Take CA pilots (i.e participate into 360 pilot)
Bring new Squad Team Members up to speed with training, coaching, education
Organize daily or weekly meetings and regular checkups; handle logistics (meeting set up, agenda/materials, facilities and equipment, etc.)
Equal Employment Opportunity Policy
Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.
Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.
Location: United States-California-Brea
Requisition ID: 059001