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Bank of the West Controls & Governance Officer - Operational Permanent Control, Controls & Monitoring in City of Industry, California

Controls & Governance Officer - Operational Permanent Control, Controls & Monitoring


At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.

Job Description Summary

Responsible for supporting, executing and managing deliverables ensuring that the first line of defense business units effectively manage operational, compliance and enterprise risk leveraging a risk based approach within the risk appetite. Through the development of relationships across 1 st line business partners, as well as 2 nd and 3 rd line of defense, supports the business unit process owners and process managers to maintain an adequate and effective program ensuring the Bank is in full compliance with all banking laws, rules, regulations, and internal policies, procedures and processes.

Essential Job Functions

  1. Manage controls, including but not limited to writing and documenting controls, helping develop and executing control monitoring plans, executing operational control testing, and developing test plans.

  2. Monitor control performance through Key Surveillance Points (KSPs) risk metrics.

  3. Supports operational business unit leaders and functions in the management and execution of activities related to operational, compliance and enterprise risk management programs

  4. Executes all aspects of risk management framework including risk assessment, identification, monitoring, mitigation, remediation, reporting and escalation and centralized reviews to effectiveness and efficiency of business unit internal controls. Includes independent testing, documentation, objective evaluation, verbal discussion and reporting

  5. Role scope spans all aspects of risk management framework including but not limited to risk control self-assessment (RCSA/RCRA), issue self-identification, business continuity management, third party management, control environment, governance documents (policies/procedures), key risk indicators, information security, cyber security, internal fraud, external fraud, audit management, exam management, data management and access management

  6. Ensures activities are performed accurately, thoroughly, and in accordance with changing business risk appetite, dynamic regulatory, operational risk requirements, and/or industry best practices; and activities meet timeframe standards

  7. Partner with process owners and process managers to identify and drive process improvements in highly complex and risk areas to maximize efficiency, quality and customer experience

  8. Performs ongoing oversight of operational business unit controls and the control environment

  9. Executes ongoing monitoring for compliance requirements

  10. Reviews, analyzes and makes recommendations to the design and implementation of operational and compliance activities so they are dynamic with new regulatory, corporate, and process requirements

  11. Maintains emerging trends and changes across financial services industry on emerging risk and changing landscapes

  12. Maintains current knowledge of related banking activities, and operational risk management and regulatory compliance requirements for financial institutions; Attends professional seminars and participates in Bank operation risk management and regulatory compliance forums

  13. Maintains process documentation and tools for execution of responsibilities

  14. Performs other duties as assigned


Required Experience:

  • Requires advanced experience of job area typically obtained through advanced education combined with experience

  • May have practical knowledge of project management

  • Requires 5 years minimum prior relevant experience

Preferred Experience:

  • Bachelor’s degree

  • Prior risk, compliance or audit experience

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.

Job: Risk Management

Location: United States-Nebraska-Omaha

Other Locations: United States-California-San Ramon, United States-California-City of Industry, United States-Arizona-Tempe

Requisition ID: 060858