Bank of the West Sr. Transformation Program Manager in Los Angeles, California
Sr. Transformation Program Manager
At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.
Job Description Summary
You will be part of a team involved with causing a revolution with our branch evolution efforts. Planning and initiating transformation projects. This role will be responsible for managing our roadmap, multi-workstream transformation efforts required to evolve our organization. You are incredibly organized, able to get deep into project content as needed, and can connect the dots between workstreams. An ideal candidate has a background planning and leading complex transformation projects in a fast-paced environment. The ability to form strong relationships with stakeholders, coach and facilitate progress are essential in this role. We are a lean team, so your work will range from big thinking to digging into the details. This role is responsible for advocating for our employees and customers.
Essential Job Function
Leading complex medium to large projects in a collaborative and fast paced environment, including defining project workflows, managing resources, prioritizing responsibilities and tasks in order to deliver quality and timely results.
Facilitate cross-functional coordination across project plans, lead work stream dependencies and the impact on downstream working groups. Track updated accomplishments, KPIs, key issues and/or change controls, establish and lead working group meetings. Create weekly project status and executive reporting.
Proactively engaging with stakeholders to identify challenges, recommend solutions and manage expectations.
Anticipating customer/employee needs, recognizing and acting on opportunities to enhance experience.
Proactively gather data from various sources and analyze it to develop KPIs aligned with projects outlined in roadmap.Recommend measures/metrics to monitor aligned with tactical plan execution/implementation and track measured progress.Assisting in financial administration of value assessment and tracking.
Seeking diverse views to encourage improvement and innovation.
Distill strategic intent into structured roadmap that is compelling and achievable.
Effectively convey your ideas through clear communication, whether in team discussions, presentations, documents to garner support for projects.
Act as a coach and internal consultant across multiple projects.
Adapt to new opportunities and challenges as the business evolves.
- Bachelor's Degree
Strong interpersonal and influence skills
Leading and understanding large, complex transformation projects
Strong active listening skills to gain understanding of key employee, customer and market needs
Experience with incorporating Voice of the Customer “VOC” into projects and processes
Experience with agile methodologies
Program management experience tracking projects from start to finish
Demonstrated facilitation skills
Highly organized, ability to prioritize tasks effectively
Able to navigate a complex organization to get the answer you need through perseverance and personal initiative, drive and conviction
Passionate advocate for the customer and a champion for change, willing to challenge the status quo and push a team and the company beyond its comfort zone through compelling data, constant communication, and aptitude for building bridges across functions in the face of resistance
Equal Employment Opportunity Policy
Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.
Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.
Job: Project Management
Location: United States-California-San Francisco
Other Locations: United States-California-San Ramon, United States-Nebraska-Omaha, United States-Arizona-Tempe, United States-Colorado-Denver, United States-California-Los Angeles
Requisition ID: 052541