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Bank of the West Controls & Governance, Mgr – First Line of Defense Operational Permanent Control (OPC) Governance & Reporting Manager in Omaha, Nebraska

Controls & Governance, Mgr – First Line of Defense Operational Permanent Control (OPC) Governance & Reporting Manager


At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.

Job Description Summary

Responsible for supporting, executing and managing deliverables focused on governance and reporting to ensuring that the first line of defense business units effectively manage operational, compliance and enterprise risk leveraging a risk based approach within the risk appetite. Accountable for accurate reporting available to all Accountable Executives on a minimum monthly basis on process of executing the task of risk management framework requirements, as well as reporting on the risk exposure to be included in Business Unit Risk Reporting as well as sub-Internal Control Committee and other relevant committees.

Essential Job Functions

  • Oversee the preparation and distribution of regular/special management reports on regulatory and operational risk compliance and the department’s activities.

  • Manages a team of staff responsible for regulatory and/or program activities related to Bank regulations, governance and reporting.

  • Develops and provides MIS and reporting resulting from monitoring or program activities.

  • Participates as requested in committees and work groups to identify, research, and report issues to the committee to resolve as appropriate including but not limited to the Internal Control Committee (ICC) and New Activities Committee (NAC)

  • Review/approve data compiled for analysis or dashboards.

  • Monitor for Business Unit adherence to Bank ACR requirements.

  • Maintain risk systems of record.

  • Communicate and monitor KRI, KSP, and other risk metrics.

  • Supports operational business unit leaders and functions in the management and execution of activities related to operational, compliance and enterprise risk management programs

  • Executes all aspects of risk management framework including risk assessment, identification, monitoring, mitigation, remediation, reporting and escalation and centralized reviews to effectiveness and efficiency of business unit internal controls. Includes independent testing, documentation, objective evaluation, verbal discussion and reporting

  • Exhibits leadership qualities and actions which create a way for team members to contribute to making extraordinary outcomes in the firm a reality

  • Partner with process owners and process managers to identify and drive process improvements in highly complex and risk areas to maximize efficiency, quality and customer experience

  • Manage a team using continuous feedback to both hold employees accountable for their actions and/or poor performance to further develop their strengths and abilities with clarity of role responsibilities and goals

  • Maintains process documentation and tools for execution of responsibilities

  • Ensures activities are performed accurately, thoroughly, and in accordance with changing business risk appetite, dynamic regulatory, operational risk requirements, and/or industry best practices; and activities meet timeframe standards

  • Driven to meet or exceed specific goals and objectives as quickly as possible; focused on results and will leverage resources available and solve problems creatively to get the job done

  • Reviews, analyzes and makes recommendations to the design and implementation of operational and compliance activities so they are dynamic with new regulatory, corporate, and process requirements

  • Maintains emerging trends and changes across financial services industry on emerging risk and changing landscapes

  • Maintains current knowledge of related banking activities, and operational risk management and regulatory compliance requirements for financial institutions; Attends professional seminars and participates in Bank operational risk management and regulatory compliance forums

  • Visibly and consistently demonstrating behaviors and standards which promote the desired risk culture of the firm

Other Job Duties

  • Supports audit and exam management from preparation to initial letter request and kick off to management response through finding remediation

  • Role scope spans all aspects of risk management framework including but not limited to risk control self-assessment (RCSA/RCRA), issue self-identification, business continuity management, third party management, control environment, governance documents (policies/procedures), key risk indicators, information security, cyber security, internal fraud, external fraud, audit management, exam management, data management and access management

  • Interacts with external examiners and coordinates with internal audit and Corporate Compliance Testing within position’s area of focus.

  • Performs other duties as assigned.


Required Experience

  • Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one area.

  • Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization.

  • Requires 10 years minimum prior relevant experience.

  • Creation of committee materials, clearly articulating a purpose and knowing the audience


  • Bachelor's Degree

  • Advanced degree preferred

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.

Job: Risk Management

Location: United States-Arizona-Tempe

Other Locations: United States-California-San Ramon, United States-Nebraska-Omaha, United States-California-City of Industry, United States-California-San Francisco

Requisition ID: 054721