Bank of the West Jobs

Job Information

Bank of the West Quality Assurance Assoc II in Omaha, Nebraska

Quality Assurance Assoc II

Description

At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.

Job Description Summary

Responsible conducting quality assurance reviews and/or monitoring, ensuring company standards are maintained and integrity is preserved. Verifies the accuracy of the data in order to provide confidence in the results. Consults with management to resolve identified issues/problems.

Essential Job Functions

  • Conducts and monitors testing and inspection of processes or procedures to ensure quality and conformity

  • Prepares reports to communicate outcomes of quality activities

  • Monitors corrective and preventive actions

  • Documents quality assurance activities, such as internal audits

  • Gathers and organizes statistical quality data

Other Job Duties

  • Performs other duties as assigned.

Qualifications

Required Experience

  • Requires practical knowledge of job area typically obtained through advanced education combined with experience.

  • Requires 3 years minimum prior relevant experience.

Education

  • High School Diploma or GED Required

  • Associate's Degree

E2E Operations

  • Thorough knowledge of QA principles and/or EEPO.

  • Thorough knowledge of BOTW regulations as they apply to electronic payments

  • Thorough knowledge and ability to analyze financial documents and transactions

  • Thorough knowledge of industry relevant software used for analysis

  • Knowledge of procedure and record documentation creation

  • Analytical and research skills

  • Excellent written and verbal communication

  • Ability to perform independently with a minimum of supervision

  • Excellent organizational skills

  • Good to presentation skills

  • Excellent PC skills, including knowledge of MS Word, Excel, Access, and related software

E2E Operations – Electronic Payment Services

  • Reviews daily work performed by Internal Business Partners and reports any variances related to quality or key performance indicators

  • Maintains appropriate level of liaison with business partners

  • Creates, maintains, completes, and reports on new QA reviews

  • Proactively identifies quality assurance issues and prepares appropriate reporting to management

  • Analyzes QA results to highlight trends

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.

Job: Operations

Location: United States-Nebraska-Omaha

Requisition ID: 057499

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