Bank of the West Jobs

Job Information

Bank of the West Quality Assurance Assoc II in Omaha, Nebraska

Quality Assurance Assoc II


At Bank of the

West, our people are having a positive impact on the world. We’re investing

where we feel we can make the most impact, like advancing diversity and women

entrepreneurship programs, financing for more small businesses, and promoting

programs for sustainable energy. From our locations across the U.S., Bank of

the West is taking action to help protect the planet, improve people’s lives,

and strengthen communities. We are part of BNP Paribas, a global leader

supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but

as the bank for a changing world, we are continually seeking to improve the

ways we help our customers, while contributing to more sustainable and

equitable growth.

Job Description Summary


conducting quality assurance reviews and/or monitoring, ensuring company

standards are maintained and integrity is preserved. Verifies the accuracy of

the data in order to provide confidence in the results. Consults with

management to resolve identified issues/problems.

Essential Job Functions

  • Conductsand monitors testing and inspection of processes or procedures to ensurequality and conformity

  • Preparesreports to communicate outcomes of quality activities

  • Monitorscorrective and preventive actions

  • Documentsquality assurance activities, such as internal audits

  • Gathersand organizes statistical quality data

Other Job Duties

  • Performsother duties as assigned.


Required Experience

  • Requirespractical knowledge of job area typically obtained through advanced educationcombined with experience.

  • Requires3 years minimum prior relevant experience.


  • HighSchool Diploma or GED Required

  • Associate'sDegree

E2E Operations

  • Thoroughknowledge of QA principles and/or Commercial Loan Servicing (CLS).

  • Thoroughknowledge of BOTW regulations as they apply to electronic payments

  • Thoroughknowledge and ability to analyze financial documents and transactions

  • Thoroughknowledge of industry relevant software used for analysis

  • Knowledgeof procedure and record documentation creation

  • Analyticaland research skills

  • Excellentwritten and verbal communication

  • Abilityto perform independently with a minimum of supervision

  • Excellentorganizational skills

  • Goodto presentation skills

  • ExcellentPC skills, including knowledge of MS Word, Excel, Access, and related software

E2E Operations – Electronic PaymentServices

  • Reviewsdaily work performed by Internal Business Partners and reports any variancesrelated to quality or key performance indicators

  • Maintainsappropriate level of liaison with business partners

  • Creates,maintains, completes, and reports on new QA reviews

  • Proactivelyidentifies quality assurance issues and prepares appropriate reporting tomanagement

  • AnalyzesQA results to highlight trends

Equal Employment Opportunity Policy

Bank of the

West is an Equal Opportunity employer and proud to provide equal employment

opportunity to all job seekers without regard to any status protected by

applicable law. Bank of the West is also an Affirmative Action employer -

Minority / Female / Disabled / Veteran.

Bank of the

West will consider for employment qualified applicants with criminal histories

pursuant to the San Francisco Fair Chance Ordinance subject to the requirements

of all state and federal laws and regulations.

Job: Operations

Location: United States-Nebraska-Omaha

Requisition ID: 055416