Bank of the West Jobs

Job Information

Bank of the West Controls & Governance Officer – Exams & Issues Management in San Ramon, California

Controls & Governance Officer – Exams & Issues Management


At Bank of the West, our people are having a

positive impact on the world. We’re investing where we feel we can make the

most impact, like advancing diversity and women entrepreneurship programs,

financing for more small businesses, and promoting programs for sustainable

energy. From our locations across the U.S., Bank of the West is taking action to

help protect the planet, improve people’s lives, and strengthen communities. We

are part of BNP Paribas, a global leader supporting the UN Sustainable

Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world,

we are continually seeking to improve the ways we help our customers, while

contributing to more sustainable and equitable growth.

JobDescription Summary

Responsible for providing support in

preparation for, during, and after examinations, audits, and continuous

monitoring activities, as well as facilitating finding/issue remediation for

assigned business units (BU). Ensures policies,

procedures and practices align with Bank requirements and provides challenges

for continuous enhancement for the BU.

Essential JobFunctions

  • Develops and cultivates a close partnership with and supportsremediation efforts for finding owners and their teams, including efficiently communicatingwith other line of defense stakeholders throughout the remediation lifecycle.

  • Partners with finding owners to provide clear and accountablestatus updates on the progress of finding remediation while proactivelymonitoring for potential issues and risks.

  • Reviews finding closure artifacts for control design and operatingeffectiveness.

  • Prepares insightful reporting on finding remediation and activeand upcoming exams to senior and executive management.

  • Compiles data for analysis, proactive action, and communications.

  • Helps prepare for targeted exams and audits.

  • Assists in the development and review of responses to examiner andauditor inquiries.

  • Prepares meeting materials for key regulatory and audit meetings.

  • Organizes and tracks inquiries.

  • Recommends and initiates improvements in coordinating withregulators and auditors.

  • Develops and documents processes for issues and exam management.

  • Ensures activities are performed accurately, thoroughly, and inaccordance with dynamic regulatory, operational risk requirements, and/orindustry best practices, and activities meet timeframes.

  • Proactively manages assignments.

  • Helps develop our Risk Culture.

  • Recommends improvements to the BU Regulatory Compliance and RiskPrograms. Assists in updating programsfor centralized and decentralized functions that cover a wide range of bankingactivities so they are dynamic with new regulatory, corporate, and processrequirements.

  • Is knowledgeable about industry best practices and systems and actsas a subject matter resource on Level 2 Controls to assigned BU and performsroot cause analyses.

  • Participates as requested in BU Committees/Work Groups along withother Business Team members. Identifies, researches, and reports issues to thecommittee to resolve as appropriate. Effectively contributes in implementingnew BU procedures.

  • Maintains current knowledge of related banking activities andoperational risk management and regulatory compliance requirements forfinancial institutions. Attends professional seminars and participates in Bankoperational risk management and regulatory compliance forums.

Other JobDuties

  • Understands the implications of regulatory messages and interpretsthem for the assigned business.

  • Proactively provides trusted counsel on regulatory and supervisoryemerging developments.

  • Assists in developing and maintaining department policies andprocedures in support of the Bank's Integrated Operational Risk Frameworkand/or industry best practices.

  • Ensures compliance with laws, regulations, and Bank policy formanaging exam information and Confidential Supervisory Information (CSI).

  • Performs other duties as assigned.



  • Requires advanced knowledge of job area typically obtained throughadvanced education combined with experience.

  • May have practical knowledge of project management.

  • Requires 5 years minimum prior relevant experience.


  • Collaborative and good at building and effectively managing and leveragingrelationships

  • Prior audit, regulatory compliance, regulatory agency, or exammanagement experience preferred

  • Highly detail oriented and organized

  • Demonstrated ability to communicate complex concepts conciselyverbally and in writing

  • Demonstrated leadership

  • Strong knowledge of banking and related laws, regulations, andsupervisory guidance

  • Strong knowledge of Federal Financial Institutions ExaminationCouncil (FFIEC) handbooks

  • Strong knowledge of banking risk management and industry practices

  • Good knowledge of bank operations activities, from both a branchand centralized function aspect

  • Advanced degree (JD, MBA, etc.) or alternatively certification (CRCM,CERP, CIA, and/or CBA) preferred

  • Experience in developing, writing, and implementing policies andprocedures helpful

  • Microsoft Office Suite (primarily Excel, PowerPoint, Word) andSharePoint

  • GRC tool familiarity

  • Data analytics and reporting

  • Team player and the ability to manage multiple projectssimultaneously

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity

employer and proud to provide equal employment opportunity to all job seekers without

regard to any status protected by applicable law. Bank of the West is also an

Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment

qualified applicants with criminal histories pursuant to the San Francisco Fair

Chance Ordinance subject to the requirements of all state and federal laws and


Job: Risk Management

Location: United States-Arizona-Tempe

Other Locations: United States-California-San Ramon, United States-Nebraska-Omaha, United States-California-City of Industry, United States-California-San Francisco

Requisition ID: 053329