Bank of the West Jobs

Job Information

Bank of the West Deposit and Check Processing Operations- Supervisor II in San Ramon, California

Deposit and Check Processing Operations- Supervisor II

Description

What sets Bank of the West apart

from other banks is our team members–they embody the optimistic spirit of the

West. There is a spirit here that drives us to do more. Our team of more than

10,000 employees is vital to the success of our Bank. They reflect our modern

western values—straightforward, entrepreneurial and optimistic. We seek to

create a corporate culture that fosters and rewards excellence, encourages creative

thinking and respects diversity – an environment where team members are

engaged, supportive of one another and enthusiastic about serving our

customers. Bank of the West offers the stability of a company that has a 135

year history and is part of BNP Paribas, a European leader in global banking

and financial services and one of the 6 strongest banks in the world. We offer

opportunities across our diverse business lines – Retail Banking, Commercial

Banking, National Finance, and Wealth Management.

Job Description Summary

Supervises the day-to-day activities of an operations unit in support of

offshore vendor for the assigned business function within an assigned group.

Responsible for maintaining processes that achieve a high level of operational

efficiency while maintaining proper internal controls to meet the changing

business needs.

Essential Job Functions

  • Ensures operational integrity and technicalapplications are perform as designed to maximize benefit of the businessunit/group.

  • Conducts regular meetings, documents discussions,issues, action items and appropriate resolution as it aligns to offshorescorecard performance criteria.

  • Interacts with offshore management on day-to-dayactivities and recommends opportunities for improvement.

  • Monitors and adjusts the daily workflow to ensure theoperational commitments are met.

  • Analyzes and prepares reports for management ondepartmental goal achievement.

  • Serves as the liaison between the ban and the vendorfor project support and coordination, business continuity situations andother operations incidents.

  • Maintains online documents and data for audit purposes.

  • Oversees the development of staff to ensure utilizationin other areas of the organization. Exercises authority concerning hiring,performance management, reviews, promotions, salary decisions andterminations.

Qualifications

Required Experience

  • Advanced experience in Item Processing, such as, Proofof Deposit (POD) & Inclearings

  • Advanced ATM and Mobile deposit processing background

  • Management of remote domestic staff, offshore and/oroutsourced relationships

  • Oversight and management of process improvementinitiatives and projects

  • Intermediate experience in performing analysis andcreating business cases

  • Management of throughput and quality results; implementedstandards in a production environment

  • Understands basic management approaches such as workscheduling, prioritizing, coaching and process execution.

  • Typically requires advanced knowledge of job areatypically obtained through advanced education combined with experience.

  • Requires 7 years minimum prior relevant experience

Education

  • High School Diploma or GED Required

  • Bachelor's Degree

Skills

  • Advanced PowerPoint skills and creating presentations

  • Strong Excel skills

  • Project management concepts

  • Supervisor skills

  • Requires basic knowledge in managing vendorrelationships

  • Strong knowledge and skills within a specific technicalor professional discipline

  • Strong communications, interpersonal, andorganizational skills

  • Knowledge of technology processes and products

  • Knowledge of disciplined vendor management principlesand practices across the multiple disciplines

  • Ability to build and strengthen partnerships

  • Desire to work in a continuous improvement environment

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal

employment opportunity to all job seekers without regard to any status

protected by applicable law. Bank of the West is also an Affirmative Action

employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with

criminal histories pursuant to the San Francisco Fair Chance Ordinance subject

to the requirements of all state and federal laws and regulations.

Job: Vendor Management

Location: United States-California-San Ramon

Other Locations: United States-Nebraska-Omaha, United States-Arizona-Tempe, United States-California-City of Industry, United States-California-San Francisco

Requisition ID: 052512

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