Bank of the West PFD Indirect Partner Care Supervisor in San Ramon, California

PFD Indirect Partner Care Supervisor

Description

At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth

Job Description Summary

Responsible for coordinating and managing

implementation of the bank's indirect credit evaluation and decision process,

while ensuring compliance with all applicable Federal and State regulations.

Responsible for proper staffing levels within the team including hiring of new

credit officers, assessing performance, and managing performance improvement

issues up through and including termination of employment. Provides technical

support and guidance to subordinate officers and assigned staff. Responsible

for processing, evaluation and underwriting simple to highly complex indirect

consumer applications within delegated limits of authority while adhering to

bank credit policy and procedures. Promotes the bank's finance programs through

ongoing communications with Bank of the West dealers.

Essential Job Functions

  • Oversees an indirect consumer application underwritingdaily operation. Provides concurrence authority to staff as needed.

  • Underwrites indirect consumer applications includingrecommendations on requests which exceed delegated authority.

  • Directly supervises and coordinates activities of theassigned credit team to ensure departmental goals including turnaroundtime, productions and funding ratios are met.

  • Effectively communicate with dealers, salesrepresentatives, brokers and customers including problem mediation.

  • Provides assistance in all aspects of theapplication/funding process including inquiries and processing packages infor funding.

  • Effectively communicate with management any dealer,market or internal performance issues.

  • Completes the monthly quality control review of theunderwriting staff to ensure compliance with all internal policy andprocedures and applicable State or Federal regulations. This review isthen communicated to the stall as required and action plans developed asneeded.

  • Supervises employees directly including selection,training, performance reviews, performance improvement notices, andterminations.

Other Job Duties

  • Promotes finance products and develops dealerrelationships by assisting the sales representatives in developing andmaintaining dealer relationships through dealer calls, telesales andongoing dealer contact.

  • Administers bank personnel and compensation policiesand programs within unit according to delegated authority. Evaluatesindividual performance including counseling and performance improvement.

  • Performs other duties as assigned.

Qualifications

Required Experience

  • Understands basic management approaches such as workscheduling, prioritizing, coaching and process execution.

  • Typically requires broad job knowledge of technical oroperational practices within assigned discipline.

  • Requires 5-7 years minimum prior Supervisory or relevantexperience.

Education

  • High School Diploma or GED Required

Work Experience

  • M1 - 5 - 7 yrs

Skills

  • Prior experience in a high volume productionenvironment.

  • Demonstrated proficiency in analyzing personalfinancial statements and income tax returns.

  • Ability to underwrite large dollar transactions.

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity

employer and proud to provide equal employment opportunity to all job seekers

without regard to any status protected by applicable law. Bank of the West is

also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment

qualified applicants with criminal histories pursuant to the San Francisco Fair

Chance Ordinance subject to the requirements of all state and federal laws and

regulations.

Job: Sales - Consumer Lending

Location: United States-California-San Ramon

Requisition ID: 041781