Bank of the West Jobs

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Bank of the West Sr Fraud Prevention Analyst - New Accounts in San Ramon, California

Sr Fraud Prevention Analyst - New Accounts

Description

At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.

Job Description Summary

The senior fraud prevention analyst is responsible for performing analysis of new account threats and qualitative control analysis to determine control and process enhancements. Sr. Fraud Prevention Analyst should have expertise in identity, authentication, and device risk assessment effective defenses to prevent/detect new account originations fraud. The position will interact closely with Online Banking, Retail Banking, Contact Center, back-off operations and other key business partners to continuously drive best in class fraud prevention detection and prevention capabilities. The analyst will analyze and monitor large data sets and translate insights in order to tune new account fraud solution policies for online account opening. Determine and report on reasons behind overall fraud risk management strategy decisions; identify, assess and report suspicious patterns and anomalies. Partner with Sr. Fraud Channel Lead to ensure the fraud risk management policies are accurate by analyzing model attributes to determine appropriate decisions for the applications.

Essential Job Functions

  • Applies fraud prevention best practices and continuously gains in-depth knowledge of various fraud prevention methodologies

  • Partners with analytics, technology counterparts to ensure alerting strategies are measured for efficacy and loss prevented are tracked through automated reporting and/or dashboards

  • Defines and documents fraud strategies, processes and methodologies needed to develop and support fraud prevention systems

  • Support fraud operations with the analysis and investigation of fraud data and new account fraud solutions integrity

  • Help with data pulls and the design and development of reports and dashboards to support fraud analysis

  • Work with vendor to enter truth data into the fraud solution portal in order to better analyze the efficacy of the policy

  • Make recommendations on policy updates. Work with Sr. Fraud Channel Lead and vendor to create alternative solution configuration. Analyze, compare, and refine the alternative solution configuration performance prior to production release.

  • Configure the new account fraud solution in production, staging, and alternative solution configuration, which are programmable through a portal.

  • Document and track all policy changes and approvals for audit purposes.

  • Evaluate and test new 3rd party data provider software and tools that solve for online account fraud

  • Effectively communicate fraud strategy updates and investigation results to the leadership team.

  • Performs other duties as assigned.

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Qualifications

Required Experience

  • Requires 7 years of relevant fraud experience preferably in the financial services industry

  • Experience designing/tuning fraud controls with hand-on experience working new account fraud or digital channel fraud alerts

  • Familiar with new account verification and fraud screening solutions and product offerings

Education

  • Bachelor's Degree Finance, Statistics, Economics, Information Technology or related field required

  • Certified Fraud Examiner Certification is preferred

Skills

Comprehensive knowledge of the Bank's fraud prevention controls, risk processes, systems and data environments

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.

Job: Security

Location: United States-Nebraska-Omaha

Other Locations: United States-Wisconsin-General WI, United States-Colorado-Denver, United States-Oregon, United States-California-Los Angeles, United States-Kansas-General KS, United States-Nevada-General NV, United States-Washington-General WA, United States-California-San Ramon, United States-Idaho-General ID, United States-Utah-General UT, United States-California-San Francisco, United States-South Dakota-General SD, United States-Texas-General TX, United States-Arizona-Tempe, United States-California-City of Industry

Requisition ID: 054698

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