Bank of the West Jobs

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Bank of the West Investor Reporting Associate II Consumer Real Estate in Springfield, Illinois

Investor Reporting Associate II Consumer Real Estate


At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.

Job Description Summary

Responsible for the timely and accurate reconciliation, remittance, and reporting of investor owned mortgage loans serviced by Bank of the West.

Essential Job Functions

  • Completes investor reporting functions in accordance with the servicing agreement guidelines to reduce potential for interest overpayment and penalty risk.

  • Completes reconciliation of investor funds held in custodial checking accounts for various remittance types.

  • Resolves issues on exception reports provided by mortgage servicing system and external investor to determine accurate remittance amounts. Liaises with other servicing departments to resolve posting, adjustable rate or loan coding issues.

  • Provides remittance authorization/wire to investor for draft amount and ensures timely funds transfer.

  • Responds to internal/external audit requests and responsible for development, implementation, and adherence to internal and investor policy and procedure.

  • Creates new investor parameters in mortgage servicing system. Completes investor transfers to appropriately categorize individual loans.

  • Participates in the generation of all required IRS reporting on mortgage backed securities.

  • Handles calls and correspondence from investors with regards to investor reporting and remittances.

Other Job Duties

  • Participates in the implementation of system enhancements associated with functional areas of responsibility.

  • Performs other duties as assigned.


Required Experience

  • Requires practical knowledge of job area typically obtained through advanced education combined with experience.

  • Requires 3 years minimum prior relevant experience.

  • Understanding of fiduciary and non-fiduciary compliance requirements

  • Excellent collaborative relationships skills with internal and external partners


  • ​​​​​​​​​​​​​​Bachelor’s degree in Accounting/Finance or equivalent works experience


  • Good knowledge of mortgage loan servicing, remittance processing and generally accepted accounting principles.

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.


Job: Mortgage

Location: United States-Wyoming-General WY

Other Locations: United States-Illinois-General IL, United States-Wisconsin-General WI, United States-Minnesota-General MN, United States-Missouri-General MO, United States-North Dakota-General ND, United States-Iowa-General IA, United States-Kansas-General KS, United States-Nevada-General NV, United States-Washington-General WA, United States-Oklahoma-General OK, United States-New York-General NY, United States-Idaho-General ID, United States-Utah-General UT, United States-Georgia-General GA, United States-Ohio-General OH, United States-New Mexico-General NM, United States-South Dakota-General SD, United States-Texas-General TX, United States-Oregon-General OR, United States-California-General CA, United States-Arizona-General AZ, United States-North Carolina-General NC, United States-Nebraska-General NE

Requisition ID: 055060