Bank of the West Operations Analyst in Tempe, Arizona
At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.
The Data Operations Analyst has responsibility for operations and platform support for the delivery of Regulatory reports, and other data supports within the Enterprise Data Management at Bank of the West. The Data Operation Analyst is accountability for services including Platform support & operations, Data Validations, monitoring of Data Quality and Control checks.
In this position, the Data Operations Analyst will partner closely with Enterprise Data management, Business Report Owners, Corporate Functions; Finance, Risk and Treasury to drive the upkeep, continuity, and maintenance of Enterprise Data’s systems and data assets.
Platform Operations ownership that entails maintaining and building productive relationships with our business & technology groups
Acts as a liaison between Enterprise Data Technology and Business Report Owners.
Provides progress updates on key issues, status of resolutions and ensures Enterprise Data is aligned with business concerns
Communicate/Summarize production issues to Product Managers, Senior Managers, and Technology Partners
Work with Business and Technology teams to triage & prioritize problems
Engage partners/vendors as needed to initiate problem resolution
Open research requests to Technology teams to initiate investigations
Maintain and facilitate awareness of the Enterprise Data infrastructure status and supporting production processes
Collaborate with business, IT and Enterprise Data colleagues to communicate planned and unplanned change activities to elevate awareness to clients and stakeholders
Provide support and coordination of priority 1 and 2 issues, supporting Enterprise Data by initiating problem awareness, resolution and escalation
Function as a production “process critic” by analyzing processes for improvement opportunities
Prepares effective reporting and presents information for various monthly status reports
Bachelor's Degree in Computer Science or Business Skills
Proficiency in SQL
Data Management experience
Knowledge, Skills, and Abilities
Extensive experience with MS Office products including Word, Excel, Access, PowerPoint, Outlook, Visio, Project, and others, is required.
Experience with other technologies such as Oracle Identity and Access Management, Cisco Tidal, Oracle and SQL Server databases, and Snowflake Data Warehouse as a Service
Ability to manage a global team in a fast paced environment
Demonstrated expertise in leading, motivating and integrating a team with effective leadership and management skills, including teaching, coaching and mentoring
Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization.
Experience with HP Quality Center (formerly Mercury) is highly desirable.
Experience in Banking products and regulatory reporting
Beyond experience, the right personal integrity, style and attitude are critical to success in this role:
Dedicated, enthusiastic, driven and performance-oriented; possesses a strong work ethic.
Proactive innovator, motivator and change agent - able to effectively and constructively lead change in an organization.
Collaborative, influential, flexible and adaptable, curious and creative, and action-oriented
Equal Employment Opportunity Policy
Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.
Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.
Job: Bank Services
Location: United States-Arizona-Tempe
Requisition ID: 046324